Who does Global Paradigm work with?
We partner with mid-market and enterprise organizations, working closely with CIOs, IT leaders, operations teams, and security stakeholders.
Which industries does Global Paradigm serve?
We provide industry-aligned solutions for Healthcare, Finance, Manufacturing, SLED (State, Local, and Education), and Retail & E-commerce organizations.
What is TransformAxis?
TransformAxis is our IT transformation framework designed to modernize systems, improve scalability, and align technology with business goals.
How does OpsElevate improve IT operations?
OpsElevate focuses on increasing operational maturity through better governance, standardized processes, and improved service delivery.
When should an organization use OpsExtend?
OpsExtend is ideal when you need to extend your IT team with skilled professionals without committing to permanent hires.
What is IntelliDesk?
IntelliDesk is an AI-enabled service desk solution that improves support efficiency by automating routine requests and accelerating issue resolution.
How is ServiceHub different from IntelliDesk?
ServiceHub provides full-scale IT service desk management, while IntelliDesk focuses on intelligent automation and AI-driven support experiences.
What does ShieldCore provide?
ShieldCore is our managed security operations service, offering continuous monitoring, threat detection, compliance oversight, and proactive security management.
How does CloudSmart support cloud environments?
CloudSmart helps organizations manage and optimize cloud infrastructure with a focus on performance, security, and cost control.
What infrastructure and network services are available?
Through InfraShield and NetMatrix, we support infrastructure and network operations to ensure system stability, performance, and uptime.